Local News

New CharlieCard store opening July 29, MBTA announces

The store will reopen at a new location on July 29.

Boston, MA: Charliecard being used at the State St.. MBTA station in Boston, Mass. January 26, 2019. Photo: John Blanding, Boston Globe staff

By Eva Levin

July 22, 2024

The CharlieCard Store is about to refill its card. The MBTA announced a overhaul of the CharlieCard Store, now called the Charlie Service Center, on Monday.

The store will reopen at a new location on July 29. Riders can visit the new store at 296 Washington St. in downtown Boston, near the State Street T station.

“New name. New location. Same great service,” the MBTA said in a post on X.

New name. New location. Same great service.
The new Charlie Service Center (formerly the CharlieCard Store) will officially open on Monday, July 29, at its new location at 296 Washington St between Milk St and Water St in Boston near State Street station.https://t.co/nCHKywzvxB pic.twitter.com/7pXT6xl54Q
— MBTA (@MBTA) July 22, 2024

The CharlieCard Store has been operating out of temporary offices since September of 2023. In a press release from July of last year, the MBTA announced they had to close down the original CharlieCard Store offices due to “an air conditioning maintenance issue within the store.”

Per the MBTA website, you can visit the new Charlie Service Center to:

Add credit to a RIDE account
Buy passes for any mode
Replace a damaged or expired CharlieCard
Request a Senior CharlieCard, Transportation Access Pass (TAP), or Blind Access Pass
Process a name change on a Senior CharlieCard, Transportation Access Pass (TAP), or Blind Access Pass with a valid ID